Intesa Sanpaolo: Reinventing Bank–Employee relations with a digitized Experience

In the competitive world of banking, how do you serve your customers better from anywhere? It starts with creating caring experiences and simplifying processes for your employees. To achieve a world-class experience, Intesa Sanpaolo (ISP) launched a digital HR transformation program designed to deliver innovative and digitized services for its employees. Leveraging ServiceNow solutions, ISP has repositioned Employee-Bank relations in a space that is truly new. Discover how ISP:

Personalized digital HR experience for 80000 employees
Reskilled 5000+ employees
Digitized 700000+ communications
Supported 80000 people during the pandemic
Onboarded 14000+ colleagues from UBI acquisition

ISP is ready to face new challenges: scale HR digital offering internationally and equip the Group with behaviours and tools for the Next Way of Working.

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